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What is the phone number for inquiries about GMO WiMAX? Is there a support center for GMO TokuToku BB? How can I contact them by email or chat?
In fact, please be aware that the contact information differs before and after joining GMO WiMAX.
This article summarizes how to contact GMO WiMAX (telephone number, email, chat).
＞ Learn more about GMO TokuToku BB x WiMAX
GMO WiMAX inquiry phone number (before joining)
GMO WiMAX's inquiry phone number is listed at the bottom of the official website.
This information is for pre-registration customers, so if you have signed a contract, please check the following items. Phone reception hours are 10:00 am to 7:00 pm, 365 days a year.
▼These are the contact phone numbers at the time of updating this article. Please check the official website for the latest information.
0120-377-109
Reception hours: Open all year round from 10:00 to 19:00source:GMO TokuToku BB
If you would like to call outside of business hours or request a specific time for a return call, please contact us using the inquiry form.
＞ GMO TokuToku BB Pre-Membership Inquiry Form
This is an inquiry form for all GMO TokuToku BB services, not just WiMAX. You can also make inquiries about GMO's optical fiber lines and home routers from here.
*Available only to customers who have not yet joined. After sending, you can choose the reply method (phone or email).
＞ Learn more about GMO TokuToku BB x WiMAX
GMO TokuToku BB Support Center (After joining)
GMO TokuToku BB previously handled telephone support through what was called the "Support Center," but this has now been renamed "GMO TokuToku BB Member Support."
＞ GMO TokuToku BB Member Support
This is the inquiry page for customers after joining. In addition to support for WiMAX, you can also receive support for all GMO TokuToku BB services.
For pre-enrollment enquiries, please contact us via the phone number or form listed above. For post-enrollment enquiries, you have the following options:
- Ask questions via AI chat
- Search from the site search box
- Search by contract service
- Search by category
- TOP 7 FAQs
- Fault Information
- Maintenance Information
- Announcement from Tokutoku BB
- Service-related information (initial settings, model changes, etc.)
The recommended way to contact us is AI chat. Enter the keyword you want to ask and we will give you a quick answer. This way, there is a high chance that your problem will be solved quickly.
If you have any questions about GMO Tokutoku BB, please contact us here.
GMO WiMAX FAQs
You can go to the WiMAX "Frequently Asked Questions" page from "GMO TokuToku BB Member Support." This page is for those who are already GMO WiMAX members.
GMO WiMAX offers "WiMAX 2+" and "WiMAX+5G", and has a FAQ page for each.
If you are already a member, you will need to check whether your WiMAX plan is "+5G" or "2+". To check, log in to the BBnavi member page and look in the "Usage Plan" section.
It may also be listed on WiFi devices contracted with GMO.
WiMAX's "Frequently Asked Questions" has a search box. If you enter a keyword, a page with related explanations will be displayed.
Additionally, there are several inquiry categories that you can use to navigate to the page you are looking for. The categories are as follows:
- Top 3 Inquiries
- Confirmation of contract details
- Check options
- Internet connection settings
- Mail Settings
Within each category there is a detailed page where you can find information that corresponds to your inquiry.
As such, if you have any questions after signing up for GMO WiMAX, you can find out on this page.
What payment options are available for GMO WiMAX? I have been using GMO WiMAX since around 2020. This time, I re-investigated the payment methods as a memo. In this article, I will explain the types and changes of payment methods for GMO WiMAX.
"The internet suddenly slows down and I can't get any work done..." I'm sure many of you have had this experience. Especially for WiFi users, slow communication speeds are a big problem. GMO WiMAX's pocket WiFi is basically unlimited, but there are some conditions to be aware of. In this article,
summary
GMO WiMAX's inquiry phone number is listed at the bottom of the official website. There is also an inquiry form, and they also accept replies by email.
However, please note that these are phone numbers and forms for inquiries before joining.
If you are already a member, you can access WiMAX's "Frequently Asked Questions" from the "GMO TokuToku BB Member Support" page. You can look up your questions using AI chat or categorized articles.
Please check the official website for the latest contact numbers and details.
＞ Learn more about GMO TokuToku BB x WiMAX
Pocket WiFi is essential for teleworking and nomadic work. It is a reliable way to connect to the Internet even when you are out and about. However, with so many services available, many people may be wondering, "Which pocket WiFi should I choose?" In this article, we will introduce the pocket WiFi services that have been around since 2013.
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