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5 payment methods for Rakuten Mobile: Rakuten Cash, convenience store payment, etc.
Rakuten Mobile offers low monthly fees and a variety of payment options.
Even if you don't have a credit card, you can choose from five payment methods, including direct debit, Rakuten Points, and Rakuten Cash.
In this article, I will explain the payment methods in detail as an actual Rakuten Mobile user, and also introduce the features, fees, and withdrawal dates of each method. Find the payment method that suits you.
*The information listed is current as of the time of article update. Please be sure to check the official website as well.
＞ Learn more about Rakuten Mobile payment methods
Rakuten Mobile's 5 payment methods
| Payment Eligibility | data communication (including call charges) |
Terminal (iPhone, etc.) |
|---|---|---|
| Credit card | ◯ | ◯ |
| Debit Card | ◯ | ◯ |
| Direct debit | ◯ | ✕ |
| Cash on delivery | ✕ | ◯ |
| Rakuten Points/ Rakuten Cash |
◯ | ◯ |
Rakuten Mobile offers five payment methods to choose from for data communications and device fees. Let's take a closer look at the features of each.
Credit card
Credit cards are the most common payment method. The following brands are supported:
- VISA
- JCB
- Mastercard
- American Express
- Diners Club
In addition, VISA, JCB, Mastercard, and American Express are accepted for paying the product price in 24 installments.
Debit Card
A debit card is a payment method that is directly linked to a bank account and can only be used for lump-sum payments. Since the payment is immediately debited from the registered bank account, you cannot pay for the device in installments.
*Please note that some debit cards may not be accepted for payment, so please check in advance.
Direct debit
Direct debit can only be used to pay monthly fees (including data and calling charges), and a fee of 110 yen will be charged. Device fees such as iPhones are not eligible.
In addition, Rakuten Points cannot be used for direct debit. The main financial institutions that can use it are as follows.
- Rakuten Bank
- Japan Post Bank
- Mitsubishi UFJ Bank
- Sumitomo Mitsui Banking Corporation
- Mizuho Bank
- Resona Bank
- Saitama Resona Bank
- PayPay Bank
- au Jibun Bank
- Sony Bank
- Sumishin SBI Net Bank
- Seven Bank
- AEON Bank
- Shinsei Bank
- Shinkin Bank
- Other financial institutions
*Not available at some financial institutions.
Rakuten Points/Rakuten Cash
Rakuten Points can be used for payments at Rakuten Ichiba etc., with 1 point = 1 yen. This applies to monthly fees and device payments, but does not support installment payments.
Rakuten Cash is an electronic money that can be charged with the Rakuten Pay app and can be used in combination with points. The priority of payment is as follows:
- Limited Time Points
- Rakuten Points
- Rakuten Cash
Payment cannot be made using Rakuten Cash alone; Rakuten Points will be consumed first.
Cash on delivery (device only)
Payment by cash on delivery is available only for the device price. Payment must be made in full, and installment payments are not possible.
Cash on delivery fees range from 330 yen to 1,100 yen depending on the total amount of the items. Please note that cash on delivery does not support the payment of monthly fees or various other fees.
＞ Learn more about Rakuten Mobile payment methods
Recommended payment methods for Rakuten Mobile
If you use Rakuten Mobile, the recommended payment method is a credit card or debit card.
In particular, if you pay with Rakuten Card, you can earn Rakuten Points based on the amount you spend, and you can use those points toward your next payment.
Sometimes there are special campaigns exclusive to Rakuten Card users, offering even more savings.
On the other hand, direct debit is a payment method suitable for those who do not have a card or do not want to apply for a credit card.
However, there are fees and the process takes some time, so if you are looking for cost-effectiveness, a credit card is recommended.
How can I pay for Rakuten Mobile without a credit card?
With Rakuten Mobile, the following payment methods are available even if you do not have a credit card.
Accepted payment methods:
- Debit Card: Link a bank account and withdraw the money immediately. Payment in installments is not available.
- Direct debit: The monthly fee will be automatically deducted from your bank account. A fee of 110 yen will be charged.
- Rakuten Points/Rakuten Cash: You can use earned points or charged Rakuten Cash to make payments.
- Cash on delivery (device only)： iPhone andPocket Wi-FiYou can pay by cash on delivery when purchasing devices such as. However, it cannot be used to pay monthly fees.
If you have a debit card or account with a compatible bank, you can make Rakuten Mobile payments smoothly.
＞ Learn more about Rakuten Mobile payment methods
When is the Rakuten Mobile deduction date?
Your Rakuten Mobile payment date will vary depending on the payment method you choose. See the table below.
| Payment Method | Withdrawal date |
|---|---|
| Credit card | Varies by card company |
| Debit Card | The 11th or 12th of the following month |
| Direct debit | 27th of the following month |
| Rakuten Points/ Rakuten Cash |
Same day as card payment |
| Cash on delivery (device only) | When the device is delivered |
Payment method details
- Credit card: Payment dates vary depending on the card company. For Rakuten Card, bills are closed at the end of the month and paid on the 27th of the following month.
- Debit Card: The payment will be debited from your bank account on the 11th or 12th of the following month.
- Direct debit: The payment will be automatically debited from your designated bank account on the 27th of the following month.
- Rakuten Points/Rakuten Cash: Rakuten Points will be automatically consumed on the payment date with your credit card or debit card.
- Cash on delivery (device only): You will pay cash or cash on delivery fees when you receive the device.
＞ Learn more about Rakuten Mobile's withdrawal date
How to change your Rakuten Mobile payment method
You can easily check and change your Rakuten Mobile payment method from "My Rakuten Mobile."
Log in to the Rakuten Mobile official website or from the top right corner of the app and access My Rakuten Mobile.
After logging in to my Rakuten Mobile, scroll down the screen and select "Change payment method."
You can change your payment method using the links or tabs provided:
- "Reflect cards linked to Rakuten membership information"
- A link showing your registered payment method details (e.g. credit card)
Clicking the second tab allows you to change or remove your payment method as follows:
- Adding or updating a card (in your own name)
- Adding or updating a card (under someone else's name)
- Direct debit
- Delete card details
＞ Learn more about how to change your Rakuten Mobile payment method
What to do if you can't change your payment method
If you cannot change your payment method on Rakuten Mobile, please check the following solutions.
Credit card registration error
If an error message appears when you click the "Complete Registration" button, please check the following:
- Check your input: Are your credit card number, expiration date, and security code correct?
- Card company approval statusHas approval been granted by the credit card company?
- Available amountDo you have enough credit on your credit card?
If the error persists even after checking the above, please contact your card company or Rakuten Mobile support.
If you can't change your payment method
If you cannot change your payment method from "My Rakuten Mobile", please check the following.
- Rakuten ID and passwordAre you logged in with the correct information?
- App/browser update status: Is it updated to the latest version?
- Internet connection: Do you have a stable internet connection?
If you are unable to make the change after checking these, please contact Rakuten Mobile Support and explain the situation.
＞ Learn more about how to change your Rakuten Mobile payment method
Rakuten Mobile Payment FAQs
Can I pay with Rakuten Pay or Rakuten Edy?
- Rakuten Mobile monthly fees cannot be paid with Rakuten Pay or Rakuten Edy.
- However, Rakuten Cash charged to the Rakuten Pay app can be used for payments.
What if I can't register my credit card?
If you encounter an error when registering your card, please follow the steps below:
- Verify your input: Are there any mistakes with the number, expiry date or security code?
- Approval Status: Have you received approval from your credit card company?
- Available amount: Do you have enough remaining credit?
If the problem persists, contact your card company or Rakuten Mobile support.
How do I pay for the second line?
- With Rakuten Mobile, you can set up a different payment method for your second line than for your first line.
- The procedure for registering and changing your payment method is the same as for your first line.
Can I pay at a store or convenience store?
- Rakuten Mobile monthly fees cannot be paid in stores or at convenience stores.
- If you need in-store payments, consider other carriers.
＞ Learn more about Rakuten Mobile payment methods
summary
Rakuten Mobile offers the following five payment methods:
- Credit card
- Debit Card
- Direct debit
- Rakuten Points/Rakuten Cash
- Cash on delivery (device only)
Fees and terms of use vary depending on the payment method, so please check the official website for details.
Rakuten Mobile is a private andPocket WiFi for teleworkingis also offered and can be paid for using the same methods.
Choose the payment method that suits you and enjoy Rakuten Mobile comfortably.
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